ISO Certification

ISO 9001:2008

ROOTS conforms with all of the essential environmental standards helping bring valuable guidance into our organisation. ROOTS participates in annual audits, taking both guidance and advice from independent yet renowned auditors.

Profit oriented companies, state enterprises and non-profit organisations, all deliver products and services intended to meet the needs and wishes of the clients, buyers and customers. Increasing international competition and social developments have lead that to the demands and expectations being set very high. In the light of these developments, the concept of quality is increasingly translated into ‘meeting customer expectations’. The goal of providing quality according to this definition requires organisations to use their resources appropriately and efficiently, manage risks and manage organisational processes in order to achieve the intended customer satisfaction

ISO 9001:2008 is the result in an evolution of quality oriented thinking. It includes a processual approach and management of business and processes in the sense of continuous improvement, customer satisfaction, efficiency and risk management. In a world where economic and technological changes happen in a rapid tempo, having competitive advantages is of great importance, in that sense the ISO 9001 method is more current than ever. The ISO 9001 certificate is the internationally recognised standard for the quality management system.

ISO 9001 Normal content

The ISO 9001 scheme is build up around a number of core facets that are of substantial importance in daily business management. These facets are context of organisation, leadership planning, support implementation, evaluation of business performance and continuous improvement.

ISO 9000 is the name of a series of QA standards recognised by over 200 countries around the world and adopted as their national standards for QA. The most important document in the ISO 9000 series is ISO 9001. This is the code against which audits are actually carried out. All the other documents in the ISO 9000 series provide guidelines and explanations for how to apply ISO 9001.

ISO 14001:2004

In an increasing amount of countries in the past decade people have started to realise that protection of the environment and the reduction of environmental impact is a common responsibility of international governments and the industry. Within an increasingly evolving and prominent context of corporate social relations and sustainability, international initiatives have led to further structuring of environmental legislation and regulations. This has laid the foundation for environmental policy within companies and institutions that can be certified by an internationally acknowledged standard. An example of this is the European – and now national – EED (European Energy Directive) legislation on energy reduction which incorporates ISO 14001 as a method of compliance with the legal framework.

ISO 14001, the internationally recognised norm is the result of an evolution in environmental thinking. It incorporates a process-oriented approach and management of business activities, with continuous improvement, customer satisfaction, efficiency and risk management, in addition to compliance with legislation and regulations. Knowing that achieving a balance between environment, society and economy is generally considered as a basis for sustainable development, the ISO 14001 standard is more current than ever.

ISO 14001 certification

The certification process of ISO 14001 follows the pattern of all other generic management system standards and is based on an implementation method that includes a fixed cycle of 3 years. Following a certification audit (preliminary and testing research, also known as Phase 1 and Phase 2 audit), a range of annual interim surveys (surveillance audits) follows.
At the end of the certification cycle, a new three-year cycle can be started, beginning with a re-certification audit.

This standard is not an environmental management system as such and therefore does not dictate absolute environmental performance requirements, but serves instead as a framework to assist organisations in developing their own environmental management system. ISO 14001 can be integrated with other management functions and assists companies in meeting their environmental and economic goals.